Privacy Policy

Effective Date: 1/31/25

Introduction

Welcome to ThermalCraft. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, thermalcraft.biz (“Website”). By using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: Information you provide voluntarily when you:

Fill out a contact form
Subscribe to updates
Communicate with us via email or other channels

This may include your name, email address, phone number, and other details you provide.

1.2 Non-Personal Information: Data collected automatically when you visit the Website, such as:

IP address
Browser type and version
Pages viewed and time spent on the site
Device type and operating system
Referring website URLs

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide support
Improve the functionality and performance of the Website
Communicate updates, announcements, or promotional materials (with your consent)
Analyze usage trends and gather statistical data for internal purposes
Ensure security and prevent fraudulent activities

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

With service providers or partners who assist us in operating the Website (e.g., hosting providers, analytics tools) and who are bound by confidentiality agreements
To comply with legal obligations or respond to lawful requests by public authorities
To protect and defend our rights, property, or safety, or that of our users

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience and gather information about Website usage. Cookies are small text files stored on your device. You can control cookies through your browser settings.

Types of cookies we use:

Essential Cookies: Required for the Website to function properly
Performance Cookies: Help us understand how visitors interact with our Website
Functional Cookies: Enable enhanced functionality and personalization

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

Access, correct, or delete your personal information
Restrict or object to certain data processing activities
Withdraw consent where processing is based on consent

File a complaint with a relevant data protection authority To exercise your rights, contact us at Build@ThermalCraft.biz.

7. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Website is not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ThermalCraft

Email: Build@ThermalCraft.biz

Website: thermalcraft.biz